FAQ’s

Shopping Basics

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store any payment information and it will be used one-time only upon purchasing of your product. We use totally secure payment gateways.

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we’ll get it addressed!

Payments

We gladly accept PayPal which very common now for all shoppers.

We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment

Shipping & Returns

Orders placed should arrive between 5-10 business days. We are only delivering on weekdays from Monday to Friday. Delivery delays can occasionally occur. We will keep you informed if the orders come longer than normal. See our shipping policy for more details.

Absolutely! We offer a full refund on your order if you don’t like the product. Simply visit our refund policy page for complete details.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time (3 to 7 days) for your bank or credit card company to process and post the refund too

If you need to make changes or cancel your order, please email us within 12 hours of placing your order and we will be happy to make the required changes or the cancellation.

Upon placing your order, please allow up to 2 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order by email.

Currently, our store just supports shipping to United States, United Kingdom, Australia and Canada. Contact us at [email protected] if you would like to receive products outside these countries.

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Still have questions?

 

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